Your Appointments

On confirmation of your booking a consultation card will be emailed to you for completion, if you have any health concerns please check at the time of your booking to ensure that your chosen treatment is suitable. Upon arrival you will beasked to sign the consultation card indemnity.

We recommend that you arrive at the spa reception at least 45 minutes prior to scheduled appointment, to enjoy the Spa facilities.

Spa Attire

Robes, towels and slippers are provided. For your comfort during the treatment underwear can be worn at all times, alternatively disposable underwear can be provided by your spa care professional. Please remove all jewellery and secure in the locker provided.

Cancellation Policy

Credit card details or gift voucher number will be asked for to secure your booking, please advise at least 24 hours in advance if you cannot attend your appointment. Cancellations made after 24 hours of your appointment and no shows will incur a fee of 100% of the treatment price. Full payment, upfront is required for groups of 4 or more. Please advise a minimum of 5 days in advance if you cannot attend the appointment. Cancellations made after 5 days will incur a fee of 100% of the treatment price.

Late Arrivals

Late arrivals for whatever reason will result in the reduction of your allocated treatment time and the full treatment price will apply.

Personal Items

We regret that Spa de la Veille cannot be held personally responsible for any theft, damage, loss or misfortune that may occur with any personal articles.

Spa Etiquette

Our spa environment is one of tranquillity and relaxation. Please respect all spa guests’ right to privacy and serenity. To preserve the tranquil environment of the spa, we would kindly request that all mobile phones be switched off during your time with us.


We have specially designed treatments for expectant mothers. Please allow your spa care professional to guide you in selecting which treatment is most suitable for you during this special time.


There will always be a fresh supply of filtered and/or lemon and mint infused filtered water and juice at the refreshment counter by the roman pool for your enjoyment.

Spa Care Professionals

Only professionally qualified and fully trained spa care professionals are employed at this spa. We are committed to continued education and skills development so our spa care professionals attend regular training sessions.


Only professionally recognized skincare brands that are not sold in retail stores will be used in this spa which are professionally recommended by a qualified and trained spa care professional. Products purchased are non-refundable.

Gift Vouchers

An ideal gift for spa enthusiasts, stressed out work colleagues, loved ones in need of pampering and friends in need of relaxing. Choose from our existing treatments and packages or create your own personal package. May be purchased at the spa or online www.spadelaveille.co.za.

T's and C's:

- Voucher must be presented on the date of redemption.

- Voucher is valid for 1 year from the date of issue and will expire on redemption or after 1 year, whichever is earlier.

- Voucher can only be used for services offered (no retail products).

Doubles Treatments

We have two exclusive double treatment suites for guests wishing to have treatments in the same room. One double suite boasts two gorgeous spa treatments.


All packages must be paid for in full before treatments are confirmed. You can choose from our list of packages or tailor-make your own from our extensive treatment menu.


Spa de la Veille offers tailor made membership packages for clients who would like to frequent the spa. Treatments are offered at a discounted rate when paying in advance for your membership.

Corporate Packages

Spa de la Veille offers corporate packages aimed for employee and client incentives.

Additional Information

The spa has a minimum age of 8 years both for the facilities and the treatments. Our best reward is your personal recommendation. Gratuities are therefore left to your discretion.

50% DEPOSIT (2)

*Please contact us should you have any further questions.